Spiceworks is a free HelpDesk and inventory management system designed for IT support services and working locally on Windows server with authorization at community.spiceworks.com. more…

Live Agent is a HelpDesk system that is primarily focused on chat and phone support. The details are below. more…

Kayako is one of the most popular HelpDesk systems in the world and is widely recognized by large companies. In this review we will explore what makes Kayako so different from its competitors. more…

HelpDesk is an automated ticket management system that is based on the so-called ticket system and oriented towards customer support operations. more…

OTRS is an open-source ticket request system that is available both free and for commercial use. So how does it look like? more…

HelpDesk, developed by Freshdesk, a company from India, is one of the top-rated services according to multiple ratings. Read this review to find out how they have become so popular and what’s so special about Freshdesk. more…

In continuation of the series of HelpDesk systems reviews, today my choice fell on Desk by SaleForces. more…

Zendesk company, being one of the leaders on the global market of HelpDesk systems, offers a powerful and flexible client support solution. But how does it look from inside? more…