Go Where the Winners Go
3 Popular Free HelpDesk Systems
There are not too many HelpDesk systems which offer their clients free plans. We have handpicked three most popular systems which can be used for
Comparison of HelpDesk Systems
Earlier, in the article Choosing HelpDesk I have already touched upon the differences between various systems. But that article reviewed only the functionality while practical application
Screen Capture on Windows – Movavi Screen Capture
In this express review I would like to show you how to make a simple screencast on Windows PC with Movavi Screen Capture.
Screencasts on Mac with ScreenFlow
How to record a video from Mac’s screen? Many know that QuickTime is capable of recording a simple clip. What if you need a professional
8 Tips to Fight the Summer Productivity Slump – by Wrike project management software
Infographic brought to you by Wrike project tracking tools
Jitbit – HelpDesk not only for IT
Jitbit is used by such companies as VMware, Xerox, HP, Philips, Siemens, etc. Read this review to find out what could possibly interest such clients.
Zendesk vs Freshdesk – Plans Comparison
In this article we are going to find out how much is agent’s account with basic features in Freshdesk and Zendesk and what’s included.
Zendesk vs Freshdesk – Features Comparison
In this comparative review I would like to explore in depth two competing products: Zendesk and Freshdesk, and understand which product offers its users more features.
Choosing HelpDesk – Open Source or Closed Source. Part 1 – Tickets
One can find quite a few mentions in the Internet about how companies or small teams were selecting a HelpDesk system and what were their
Chat HelpDesk — Tickets via WhatsApp, Viber and Telegram
Chat HelpDesk is a Helpdesk that enables you to receive tickets from clients via WhatsApp, Viber, Telegram and SMS.