How to link the existing telephone number to Helpdesk system and get tickets through it? By using VoIP technologies, of course.
How much will you have to pay for a HelpDesk system if you decide to have customer support? Lets try and calculate using several agents and four popular HelpDesk systems as an example.
Which HelpDesk system is the best for IT service? I will try to answer this question in this review.
Which HelpDesk do I choose if Zendesk doesn’t work for me? In this article I am going to explore three possible alternatives to Zendesk.
There are not too many HelpDesk systems which offer their clients free plans. We have handpicked three most popular systems which can be used for free with limited functionality and number of agents.