Wired Router vs Wireless Router
Accessibility to the internet is necessary for every household and business, meaning everyone needs to have a wired or wireless router setup.
Comparisons
Comparisons of software and cloud services
Top 4 apps for Windows Password Recovery
Windows 10 has made it compulsory for its users to protect the computer with a strong password.
Comparison of HelpDesk Systems
Earlier, in the article Choosing HelpDesk I have already touched upon the differences between various systems. But that article reviewed only the functionality while practical application was not considered.
Zendesk vs Freshdesk – Plans Comparison
In this article we are going to find out how much is agent’s account with basic features in Freshdesk and Zendesk and what’s included.
Zendesk vs Freshdesk – Features Comparison
In this comparative review I would like to explore in depth two competing products: Zendesk and Freshdesk, and understand which product offers its users more features.
Choosing HelpDesk – Open Source or Closed Source. Part 1 – Tickets
One can find quite a few mentions in the Internet about how companies or small teams were selecting a HelpDesk system and what were their selection criteria. Also, I have seen some cases when the list of requirements was simply unrealistic.
Zendesk vs Freshdesk – Tracking Agents’ Time
Sometimes it is necessary to keep track of the time customer service representatives spend on working with tickets. This task is tackled by various systems. And here’s how they actually do it.
Disk Usage Utilities for Mac: DaisyDisk vs Disk Inspector
Despite the fact that Apple OS X is made in a way that it’s not necessary for its users to know all the peculiarities of the system settings, sometimes it is really hard to tackle some issues with OS utilities only. Like checking why SSD on Mac is full, even though it looks like your files …
Disk Usage Utilities for Mac: DaisyDisk vs Disk Inspector Read More »
Helpdesk Software Selection Guide
Market is teeming with helpdesk software and each system has its own specific features. This guide will help you choose the right one for you.
Zendesk vs Salesforce Desk – competitive comparison
As promised in the previous article, this time I am publishing a side-by-side comparison between Zendesk and Desk.com.