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Spiceworks – HelpDesk for IT Pros
Spiceworks is a free HelpDesk and inventory management system designed for IT support services and working locally on Windows server with authorization at community.spiceworks.com.
Live Agent (Ladesk) Review
Live Agent is a HelpDesk system that is primarily focused on chat and phone support. The details are below.
Is Kayako worth the money?
Kayako is one of the most popular HelpDesk systems in the world and is widely recognized by large companies. In this review we will explore what
Zendesk vs Freshdesk – Tracking Agents’ Time
Sometimes it is necessary to keep track of the time customer service representatives spend on working with tickets. This task is tackled by various systems. And
What is a HelpDesk
HelpDesk is an automated ticket management system that is based on the so-called ticket system and oriented towards customer support operations.
Disk Usage Utilities for Mac: DaisyDisk vs Disk Inspector
Despite the fact that Apple OS X is made in a way that it’s not necessary for its users to know all the peculiarities of
Helpdesk Software Selection Guide
Market is teeming with helpdesk software and each system has its own specific features. This guide will help you choose the right one for you.
Sharing USB Devices via Network with USB Network Gate
USB Network Gate enables users to connect USB devices, which are connected to other computers, using IP channels.
Personal Time Tracking with Daily for Mac
Daily is a personal time tracking app for Mac users. It is so simple that you don’t have to study it, just install, start and time tracking begins.
Freshdesk Review
HelpDesk, developed by Freshdesk, a company from India, is one of the top-rated services according to multiple ratings. Read this review to find out how